The questions people ask before they sign up
Importing, sharing with a coach, what the trial covers and how to get your data out. The full help centre lives inside the platform, with a guided tour for every module.
Bringing your history
Will my old trades come across?
Almost any export works — MT4, MT5, cTrader, TradeZella, Notion or a Google Sheet. Drop a .csv, .xlsx, .xls, .tsv or .txt file onto the importer, or paste your rows straight in.
Your columns are detected automatically, so mapping is usually just a check. You see a live preview and a count of the rows before anything is saved, and you can go back and fix the file if something looks wrong.
Rows without a pair are skipped, and the confirm screen tells you how many and why. Most date formats are understood, including 2026-01-05, 05/01/2026 and “5 Jan 2026”.
Coaches and mentors
What does my coach actually see?
You send one link. Your coach gets a read-only copy of the modules you ticked, with your real numbers — the same screens you use.
They can leave notes on individual trades, draw on your charts and publish written reviews. They cannot log a trade, edit one, delete anything, change a setting or export your data. They never see your Goals or your Self-Assessment.
You can stop the link at any time and it dies immediately. You can also change which modules a live link shows without breaking the link you already sent. Your coach does not need to pay, sign up or install anything.
The trial
What do I get for two weeks?
The whole platform. Every module, no features held back and nothing marked “upgrade to see this”. Import your history or log fresh — both work from day one.
A year of sample trades is already loaded when you arrive, so no screen is empty while you find your way around. Clear it with one click whenever you want to see only your own trading, and load it back the same way. Your data and the sample never mix.
If the trial ends and you have not subscribed, everything you logged stays safe and visible — you simply cannot add anything new, and you can still export all of it.
Your data
Can I get it back out?
Yes, any time, from Account details. Choose a full backup — trades, missed setups, goals and settings in one portable file — or trades only as a spreadsheet.
Everything you log or import is saved to your account and reloads whenever you sign back in, on any device.
Still stuck
Reach a human
Inside the platform, Help Centre → Raise a ticket gets you a ticket ID and a copy by email. Or write to support@exhibit-a-trading.com.
The founder replies within 24 hours.